About Our Clinic

1. What is Klear Hearing and Balance and what services do you offer?
   

   Klear Hearing and Balance is a leading hearing and balance clinic in Kenya, offering promotive, preventive, and interventional care. Our services include hearing tests, hearing aid fitting and repairs, tinnitus management, balance and dizziness assessments, and custom ear protection.

2. Where are Klear Hearing and Balance clinics located in Kenya?
   We have branches in Eastleigh, Meru, and Nyeri. Each clinic is equipped with advanced diagnostic equipment and run by qualified audiologists, making specialized hearing and balance care accessible closer to home.
   
   
3. Do I need a referral to visit Klear Hearing and Balance?
   No. You can book directly with us—no referral required. However, we also accept referrals from ENT specialists, general practitioners, and other healthcare providers.
   
   
4. Why choose Klear Hearing and Balance over other hearing clinics in Kenya?
   We combine advanced technology, highly trained specialists, and personalized care to deliver top-tier hearing and balance solutions without the need to travel far. Our goal is to improve your quality of life.

Hearing Care

5. How do I know if I have hearing loss?
   Signs of hearing loss include struggling to follow conversations, turning up the TV volume, asking people to repeat themselves, or feeling exhausted after listening. Book a hearing test with us to know for sure.
   
   
6. What happens during a hearing test at Klear Hearing and Balance?
   Our audiologist will examine your ears, take your history, and conduct a painless test using advanced equipment. The process takes 30–45 minutes, and results are explained immediately.
   
   
7. What types of hearing aids are available in Kenya at Klear?
   We offer a variety, including discreet in-the-ear hearing aids, rechargeable models, and Bluetooth-enabled devices. Our experts match you with the best option for your hearing needs and lifestyle.
   
   
8. How long does it take to adjust to hearing aids?
   Most clients adapt within a few weeks. We provide follow-up visits and fine-tuning to ensure maximum comfort and performance.
   
   
9. Does Klear Hearing and Balance repair and service hearing aids?
   Yes. We clean, service, and repair hearing aids, and also supply batteries and accessories to keep your device working perfectly.

Balance & Dizziness

10. What causes dizziness and balance problems?
    Causes can include inner ear issues, medication side effects, low blood pressure, or neurological conditions. Our balance clinic uses advanced tests to identify the cause and recommend treatment.
    
    
11. How does Klear diagnose balance disorders?
    We use specialized vestibular testing equipment to evaluate your balance system and pinpoint problems, allowing for precise treatment planning.
    
    
12. What treatments are available for balance disorders in Kenya?
    Depending on the diagnosis, we may recommend vestibular rehabilitation therapy, medication, or referral to an ENT or neurologist.

Appointments & Costs

13. How can I book a hearing or balance test in Kenya?
    You can call, WhatsApp, or use our online booking form. Walk-ins are welcome, but appointments guarantee faster service.
    
    
14. Does Klear Hearing and Balance accept medical insurance?
    Yes. We work with several major insurance companies in Kenya. Contact us to confirm if yours is on our panel or for pre-authorization guidance.
    
    
15. How much does a hearing test or balance assessment cost in Kenya?
    Costs vary depending on the test. We give a clear cost breakdown before any procedure so you know exactly what to expect.
    
    
16. How long will my appointment take?
    Most assessments take between 30–60 minutes, depending on complexity.

Aftercare & Maintenance

17. How often should I get my hearing checked?
    We recommend annual hearing checks if you’re over 50, and more frequent tests if you already have hearing loss.
    
    
18. How do I clean and maintain my hearing aids?
    Wipe daily with a dry cloth, store them in a dry case, and avoid moisture. We’ll teach you proper care during your fitting.
    
    
19. Can hearing loss get worse if untreated?
    Yes. Untreated hearing loss can progress and impact your communication and cognitive health. Early intervention helps preserve hearing.
    
    
20. What should I do if my hearing aids stop working?
    Bring them to us for assessment. Many repairs can be done on-site, and if not, we’ll arrange factory servicing.

Special Services

21. Does Klear Hearing and Balance offer children’s hearing tests?
    Yes. We provide pediatric hearing assessments and child-friendly hearing aid fittings to support early learning and speech development.
    
    
22. Do you make custom earplugs for noise protection in Kenya?
    Yes. We make custom earplugs for musicians, industrial workers, and anyone exposed to high noise levels.
    
    
23. Are your clinics accessible to people with mobility challenges?
    Yes. All our clinics are wheelchair-accessible and designed for clients with mobility needs.
    
    
24. What is newborn hearing screening and why is it important?
    Newborn hearing screening is a quick, painless test done soon after birth to check your baby’s hearing. Detecting hearing loss early allows for timely treatment, supporting normal speech, language, and social development. At Klear Hearing and Balance, we use advanced equipment to screen babies within the first weeks of life.

25. At what age should my baby have their first hearing test in Kenya?
    Ideally, newborn hearing screening should be done before your baby is 1 month old. If a problem is detected, further testing and intervention should start before 3–6 months of age to ensure the best developmental outcomes.

26. What are the signs of hearing loss in infants and young children?
    In babies and toddlers, warning signs may include not startling at loud sounds, not turning toward voices by 6 months, delayed speech, or frequent ear infections. If you notice any of these signs, book a paediatric hearing test at Klear Hearing and Balance immediately.

27. How are children’s hearing tests done at Klear Hearing and Balance?
    We use child-friendly, non-invasive methods like Otoacoustic Emissions (OAE) and Auditory Brainstem Response (ABR) testing for babies, and play audiometry for older children. These tests are safe, painless, and designed to make your child comfortable.

29. Can hearing loss in children be treated?
    Yes. Depending on the cause and severity, treatment may include medication for ear infections, hearing aids, cochlear implants, or speech therapy. Early detection gives the best chance for normal language and learning development.
    
    
30. Where can I book workplace hearing tests for employees in Kenya?
    Klear Hearing and Balance offers on-site and in-clinic hearing assessments for companies whose employees are exposed to noisy environments such as factories, construction sites, or transport hubs. Our tests help you meet occupational health requirements while protecting your staff’s hearing.
    
    
31. Why is occupational hearing screening important for workers?
    Regular hearing screening detects early signs of noise-induced hearing loss, allowing for timely intervention and prevention. This not only protects employee health but also improves workplace safety and compliance with Kenyan occupational safety regulations.
    
    
32. Do you provide hearing conservation programs for companies?
    Yes. We help businesses develop comprehensive hearing conservation programs, including baseline and periodic hearing tests, custom noise-protection earplugs, and employee education on safe listening practices.
    
    
33. How much does employee hearing testing cost in Kenya?
    Our pricing depends on the number of employees and whether the screening is done on-site or at our clinics. We offer cost-effective packages tailored for small, medium, and large organizations. Contact us for a customized quote.